You may have encountered it when you click on the ELO touch screen display, but the elo touchscreen monitor has nothing to do with it. This is especially true for elo POS touchscreens that are critical to your business.
You can solve it by the 4 steps taught below.
Check all of your cables and make sure everything is hooked up correctly.
Then restart your system. If you’re using a serial port, you should also make sure your ELO touch display is connected to the serial port.
Software problems are determined by a basic hardware functionality test.
If the hardware transmits touch coordinates correctly, then the problem is with the driver or application software.
You haven’t updated your software or installed the proper elo touchscreen drivers.
You can find all of this on ELO’s website.
Simply download the update or right driver, follow their installation process, and you should be good to go.
Hardware problems may be caused by the touchscreen, controller, cabling, power supply, or by the integration of the touchscreen components in the display.
If you’ve followed all of these steps and still don’t have a resolution, it might be time to call the professionals.
And also you can buy a new elo touchscreen glass part to replacement repair by yourself.
How to calibrate the elo touch panel
1.Browse to the location where the TouchTools were installed.
1.Click the Start button, point to Settings, and then click Control Panel.
The Control Panel window appears.
2.Double-click the Elo Touchscreen icon.
The Elo Touchscreen Properties window appears.
4.Touch the targets as directed.
ELO touchscreen does not respond to touch
or has lost alignment at point of sale.
How to calibrate elo touch screen
with a resolution other then native resolution?
To calibrate from a different resolution other than native,the elo device must be bridged and the elo device driver installed.
Bridge the touchscreen device by performing the following steps.
After the device is bridged, install the recommended device driver to use features such as calibration,
alignment and right-hand mouse options.
If already installed, access your driver control panel to make any necessary changes.
Steps to calibrate the device can be found on the elo support site currently found at the following url.
Unsupported ELO devices such as the "Intellitouch+ 2515 USB" may function
within a PCoIP session but not in a pre-session (PCoIP Zero Client OSD).
For firmware 4.0.x and earlier, connect the device after a PCoIP session has been
established and consider the following environments.